As agreed our last class, the mid term will be taken on Thursday 14th. Units 3, 4 and 5 will be included. That means:

Vocabulary:  

•                             tour operations and contracts
•                             hotel management: the structure of the hotel trade
•                             recruitment process, CV, cover letter
•                             online travel

Communication:

•                                     Negotiating
•                                     Describing skills and personality. (job interview) Selling yourself. (p35)

Grammar:

• Degrees of future probability
• Comparing (hotel groups)
•                         Simple past/present perfect (as in job interviews)
•                         phrasal verbs

AS REGARDS UNIT 6,  It won´t be  included it in the mid term but we will definetely work on vocabulary. In order to do that, do the reading on page 46. “Analysing the quality of customer service”

ok, see you next Tuesday!